Returns and refunds

You can return unopened fragrances in their original sealed packaging within 30 days of delivery for a full refund of the product price.

What can't be returned

For hygiene and safety reasons, we can't accept fragrances that have been opened, sprayed or unsealed, unless they arrived damaged or were sent in error.

How to start a return

1. Email contact@thearomacoma.com with your order number and the item you're returning.
2. We'll reply with return instructions and a return address.
3. Ship the item back by ground service. Return shipping is paid by you unless the item was damaged or wrong.

Refunds

We refund to your original payment method within 5 business days of receiving the return. Your bank or PayPal may take a few more days to show it.

Damaged or wrong items

If something arrives damaged or isn't what you ordered, email us within 7 days of delivery with a photo. We'll send a replacement or a full refund, including shipping.